Frequently Asked Questions

01.

Are You A CPA?

No, we are not CPA’s, but we have been in the accounting industry for over 10 years. The Raising Cents team holds numerous bookkeeping and tax prep certifications.
02.

Do you have an office or work from home?

Both. We have a formal office in the World Golf Village for client meetings, but we work mainly from home.
03.

Can I bring my kids to the meeting?

Yes. We have kids and understand how busy schedules can be. Bring the kiddos and we’ll provide the coloring books to keep them occupied.
04.

Do you meet on weekends or evenings?

Yes. We are a very flexible team and will work around your schedule.
05.

Can I file my return before I pay your fee?

No, we do not file any tax returns until we are paid in full.
06.

Can you deduct your fee from my refund?

No, we have chosen to not partake in any bank services that would allow this functionality. This keeps our fees low.
07.

What is the best way to reach you?

Please text 904-257-6767 or Message us in TaxDome.
08.

How do I upload documents to TaxDome?

Visit this link to learn more, and see below for a video explaining the process.
09.

How do I sign documents via TaxDome?

Visit this link to learn more, and see below for a video explaining the process.